49. Building Dynamic Communities
In this episode, I talk with Iris Kavanagh who works with shared workspace organizations to streamline operations and develop dynamic communities.
She fell in love with coworking when, as a member in 2009, she realized how powerful the experience of a real, in-person community was and quickly started thinking of ways to change the world through the coworking model.
Iris led the NextSpace team during initial expansion from 1 location to 9 and co-founded the League of Extraordinary Coworking Spaces and COSHARE, produced Freelance Camps and has spoken at various conferences including the Global WorkSpace Association Conference and the Global Coworking Unconference Conference.
Iris currently consults, leads Coworking Mastermind groups, heads the board of directors of COSHARE and showcases industry and movement leaders through her media series, Coworking with Iris. She lives in Santa Cruz, California with her two kids, two cats, a dog and two chickens.
Iris and I talk about:
Her background, how she got into coworking and how you've landed on her sweet spot- helping organizations with hiring, culture and retention.
How she thinks the approach to recruiting/hiring coworking staff has evolved over the last few years
What are some steps that a new operator can take to create a culture that attracts community management talent?
If an operator suspects they need to do some work on their culture, what are some questions they can ask themselves to help with that reflection process?
Community manager certification
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