284. Alaethea Hankins, VP of Ops at CommonDesk, on Leading through Change

Alathea Hankins is the VP of Operations at CommonDesk. She started as a part-time Community Manager after surviving six interviews and a happy hour to get the job.

Through Alaethea’s six-year tenure, CommonDesk has grown to 20+ locations and been acquired by WeWork.

In this episode we talk about:

  • How life has changed since the WeWork acquisition

  • The relentless focus on culture and customer experience that is part of the CommonDesk DNA

  • What it means to be a “DayMaker”

  • How the CommonDesk membership has changed post-COVID

….and more.

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